Game On: The Evolving Journey of AI in Predicting NFL Viewership Dynamics
Please note: This is an update to an ongoing experiment. More details will be published as the experiment progresses. Summary. Infinitive has completed the first phase of an effort to predict viewership of NFL football games. Using publicly available data and the Databricks Data Lakehouse platform we have developed a layered model with a Root […]
Reimagining Customer Service Through Generative AI
Overview Since the release of ChatGPT in late 2022, companies have considered many use cases for Generative AI within the enterprise. ChatGPT’s generative AI capabilities ignited significant interest in the potential for Large Language Models (LLMs) within the enterprise, particularly in customer service applications. Customer service became a focal point of GenAI applications because these […]