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In today’s era marked by growing data privacy concerns and forthcoming legislation, our Data Privacy service becomes a vital asset to your business. We empower businesses with the necessary tools and expertise to ensure the compliance and protection of their valuable data, enabling them to maintain customer trust in an environment where data privacy holds paramount significance.

Business Benefits

Your organization stands to gain immensely from our Data Privacy service:

  1. Regulatory Compliance: Ensure adherence to data protection laws and avoid costly penalties, safeguarding your reputation.
  2. Automated Data Privacy Operations: Streamline your organization’s data privacy operations, ultimately resulting in significant time and cost savings through automation.
  3. Customer Trust: Strengthen customer confidence by demonstrating a commitment to protecting their personal information.
  4. Enhanced Security: Fortify your data infrastructure against cyber threats and unauthorized access, mitigating potential breaches.

 

Common Challenges

Amidst the digital age, businesses encounter the following challenges:

  1. Data Awareness: Many organizations struggle to comprehensively understand the scope, sources, and types of data they collect, making it challenging to effectively manage and protect sensitive information.
  2. Regulatory Changes: Adapting to rapidly evolving data privacy regulations, such as GDPR or CCPA, poses a constant challenge as companies must invest resources to stay compliant and avoid potential legal repercussions.
  3. Manual Process Inefficiencies: Relying on manual data handling and privacy compliance procedures can lead to errors, inefficiencies, and increased operational costs, jeopardizing data privacy efforts.
  4. Data Breaches: Protecting sensitive data from unauthorized access and breaches is an ongoing struggle.
  5. Complex Regulations: Navigating and complying with a myriad of data protection regulations can be overwhelming.
  6. Third-Party Risks: Managing the data privacy practices of vendors and partners to prevent potential vulnerabilities.

Infinitive's Capabilities & Solutions

Capabilities
  • Identify: Our data privacy consulting expertise encompasses comprehensive understanding and management of privacy risks stemming from data processing. We assist in dataset registration through scoping and tagging, conduct sensitive data scanning, establish data lineage, and perform data risk assessments, facilitating effective data classification to ensure privacy compliance.
  • Govern: We specialize in developing and implementing organizational governance structures that prioritize risk management informed by privacy considerations. Our services include the establishment of data retention policies, data management frameworks, privacy assessments, and robust risk management practices, ensuring effective privacy program management.
  • Control: We empower organizations and individuals to manage data with precision to mitigate privacy risks. Our consulting services cover data processing procedures and policies, third-party sharing risk management, monitoring, and due diligence, offering a comprehensive control suite for safeguarding data and privacy.
  • Communicate: Effective communication is key to privacy compliance. We enable organizations and individuals to foster understanding and engage in dialogues about data processing and associated privacy risks. Our services encompass awareness campaigns, tailored training programs, crafting privacy notices, and developing cookie policies to ensure transparent data practices.
  • Protect: Data protection is paramount, and our consulting services excel in developing and implementing robust data processing safeguards. We establish access controls, bolster data security measures, implement authentication protocols, provide data breach prevention strategies, and leverage tokenization to safeguard sensitive information throughout its lifecycle.
Solutions
    1. Fulfillment: Our Fulfillment capability centers around facilitating customer data requests. We enable seamless interactions between your customers and their personal data held by your organization. As regulations emphasize individuals’ rights to their data, our service empowers you to efficiently respond to such requests while ensuring compliance. Through automated processes and meticulous tracking, we streamline the process of fulfilling customer data requests, enhancing transparency, and building trust with your clientele.
  • Complex Requests: Customer data requests can be complex and varied, requiring efficient handling to ensure timely responses.
  • Regulatory Compliance: Meeting regulations like GDPR or CCPA can be challenging due to the need to handle data requests within specific timeframes and with the right documentation.
  • Automation: Manual processes bring inherent risk and can be expensive. Organizations do not always have the resources or the governance in place for successful automation.

 

 

  • Automated Workflows: Develop automated workflows to process and route customer data requests to the appropriate teams for action.
  • Documented Processes: Create well-documented business-specific processes that outline how data requests are handled, ensuring compliance with regulations.
  • Tracking and Auditing: Implement robust tracking and auditing mechanisms to monitor the progress of each data request and maintain a clear audit trail.

 

Efficient and compliant handling of customer/consumer/client data requests, leading to improved customer trust and satisfaction. A demonstrative commitment to data privacy ensuring that individuals’ rights to their data are respected and responded to in a timely manner.

    1. Sensitive Data Scanning & Reporting: With Sensitive Data Scanning & Reporting, you can proactively identify and classify sensitive information within your systems. Our advanced scanning technology pinpoints confidential data, such as personal identifiers or financial details, regardless of its location. This capability facilitates compliance with data protection regulations by generating detailed reports, enabling you to take prompt and targeted action to secure sensitive information.
  • Complex Requests: Customer data requests can be complex and varied, requiring efficient handling to ensure timely responses.
  • Regulatory Compliance: Meeting regulations like GDPR or CCPA can be challenging due to the need to handle data requests within specific timeframes and with the right documentation.
  • Automation: Manual processes bring inherent risk and can be expensive. Organizations do not always have the resources or the governance in place for successful automation.

 

 

  • Automated Workflows: Develop automated workflows to process and route customer data requests to the appropriate teams for action.
  • Documented Processes: Create well-documented business-specific processes that outline how data requests are handled, ensuring compliance with regulations.
  • Tracking and Auditing: Implement robust tracking and auditing mechanisms to monitor the progress of each data request and maintain a clear audit trail.

 

Improved compliance with data protection regulations by proactively identifying and securing sensitive information. The organization gains a clear understanding of where sensitive data resides, enabling targeted actions to enhance data security.

    1. Dataset Registration & Gap Analysis: Efficiently manage your data inventory and compliance efforts through Dataset Registration & Gap Analysis. We provide a structured approach to cataloging datasets, making it easier to track data usage and maintain accurate records. Our Gap Analysis component assesses your existing data privacy practices against industry standards, highlighting areas of non-compliance or potential vulnerabilities. This proactive insight enables you to prioritize and implement necessary improvements swiftly.
  • Data Inventory Management: Keeping track of various datasets and their usage can become challenging as an organization’s data ecosystem grows.
  • Compliance Blind Spots: Identifying areas of non-compliance or vulnerabilities in data privacy practices can be difficult without a systematic approach.
  • Prioritization: Determining which gaps or non-compliant areas to address first requires strategic insight.
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  • Structured Cataloging: Implement a structured approach to cataloging and documenting datasets, including information on their purpose, usage, and handling.
  • Automated Gap Analysis: Develop automated processes to compare existing data privacy practices against industry standards and regulations.
  • Risk Prioritization: Assign risk levels to identified gaps and vulnerabilities, helping the organization prioritize necessary improvements.

Enhanced data governance through effective data inventory management and proactive identification of compliance gaps. The organization gains a roadmap for improving data privacy practices based on a clear understanding of its current state.

    1. Program/Project Management: Navigating the complexities of data privacy requires effective Program/Project Management. Our experts work closely with your team to develop and execute comprehensive data privacy strategies. From policy formulation to technology integration, we oversee every aspect of your data privacy initiatives. Through meticulous planning, coordination, and monitoring, we ensure your organization maintains a strong stance against data breaches and regulatory violations.
  • Multi-Disciplinary Approach: Data privacy initiatives involve legal, technical, and operational aspects that require coordination among different teams.
  • Scope Management: Ensuring that the program remains focused on its objectives and doesn’t become overly complex can be challenging.
  • Adaptation to Changes: Regulations and technology landscapes evolve, requiring the program to adapt accordingly.
  • Cross-Functional Collaboration: Establish a dedicated team with representatives from legal, IT, compliance, and other relevant departments to ensure holistic management.
  • Clear Project Phases: Divide the program into manageable phases with specific objectives, timelines, and deliverables.
  • Agile Methodology: Adopt an agile approach that allows the program to respond effectively to changes in regulations and technology.

Effective management of data privacy initiatives, from policy formulation to technology integration, leading to a strong defense against data breaches and regulatory violations. The organization demonstrates its commitment to data privacy by having a well-coordinated and adaptive program in place..

How We’ve Done it

Through a strategic blend of advanced tools and deep industry knowledge, we’ve successfully guided numerous organizations in navigating complex data protection landscapes, ensuring compliance, fortifying security, and fostering a culture of privacy.

  • Infinitive Data Subject Request Experience
    • Challenge: Infinitive was selected to partner with a top 10 financial institution to ensure compliance with California Consumer Privacy Act (CCPA)
    • Solution: Our award-winning team designed and implemented a manual, three-level review process that gave our client’s consumers the ability to securely, and efficiently request, receive, and delete their data in alignment with CCPA regulations.
    • Outcome: Delivered timely and accurate responses to customer requests about personal data, including the review of 21,833 deletion requests; 14,423 total manual review requests (this equates to over 900 review per month); 2,630 metadata attributes for data validation and automation efforts; and 6,869 cases, 7.4 billion findings, and 7.7 million alerts about potential disclosure of bank account numbers. All requests were returned on time following data sharing protocol.
  • Infinitive’s Sensitive Data Scanning, Reporting, and Analysis Experience
    • Challenge: Infinitive was selected to partner with a top 10 financial institution to provide transparency to data owners within each line of business to help them focus their remediation efforts.
    • Solution: Developing supplemental reporting surrounding vulnerable sensitive data in local S3 buckets. Infinitive also conducted analysis on open S3 sensitive data scanning tool findings to act as the first level of review and to identify likely instances of false positive findings.
    • Outcome: This reduced the remediation workload of lines of business and helped mitigate the risks associated with various types of highly sensitive data.
  • Infinitive’s Data Risk, Controls, Scoping, & Gap Analysis Experience
    • Challenge: Infinitive was selected to partner with a top 10 financial institution’s risk management department to become compliant in standard data management practices.
    • Solution: Establish a team of Infinitivians equipped with a comprehensive understanding of risk and controls, adeptness in data management policies, a mastery of CCPA/CPRA regulations, and proficiency in utilizing data management systems and adhering to governance policies
    • Outcome: Created processes for carrying out controls, worked with key stakeholders to submit controls before deadlines.​ Reviewed and scoped 5,000+ CPRA datasets prior to mandated deadlines.​ Create Gap Analyses for data lineages.
  • Infinitive’s RBT Program Management: Tokenize & Protect Experience
    • Challenge: Infinitive was selected for project management support for a top 10 bank’s Data Protection program. The goal of the program was to track and enable teams to protect internal HSHD.
    • Solution: Infinitive was tasked with tracking remediation plan statuses, impediments, and risk to plans of 144 applications that were deemed out of compliance.
    • Outcome: Assisted the client manager with capturing these details, project manage specific business application teams, and leverage a scan tool to report upon HSHD violations that are produced.

Why Work With Infinitive

With over two decades of experience, Infinitive has established itself as a reliable partner for prominent enterprises across diverse sectors. Our mix of technological acumen, risk management proficiency, and transformation expertise sets Infinitive apart from others and enables us to bring impactful and comprehensive solutions to our clients.

Our accomplished experts seamlessly merge their extensive knowledge of cloud architecture and IT governance frameworks with adept change management strategies, resulting in enduring transformation while operating securely and compliant with industry standards and regulations (e.g., HIPAA, PCI-DSS, GDPR and CCPA).