Corporate Performance Management
Managing, Measuring, Improving
Make Decisions with Confidence
Some organizations don't measure enough. Others measure too much. Both techniques are risky because they fail to clarify where threats or opportunities lie or how to focus scarce resources.
Companies need to focus on more than just metrics to identify root causes of performance and to achieve management accountability. Targeted measurements, standardized reporting and structured business reviews are the key anchors and hallmarks of highly effective Corporate Performance Management (CPM). Infinitive's Business ForensicsSM will help you see your data in a whole new light.
High-Performance CPM
Infinitive's Change Engineers deliver a full range of CPM services to help companies objectively improve the way they measure and analyze their business. We have designed and deployed balanced scorecards, dashboards, and other highly effective CPM tool sets and methodologies.
We take a holistic view, because tools and processes aren't enough to drive lasting change. Defining roles, responsibilities and accountability can be just as important as creating scorecards and reports.
Strategy: sets the stage for effective CPM—decomposition of organizational objectives; review of current performance and management practices; identification of key business metrics; development of focused goals, linked to improvement opportunities; identification of organizational, cultural and system constraints.
Planning: establish the process framework to make CPM strategies succeed—key business metrics definition; creation of roles, responsibilities and accountability for reporting, evaluation, action planning and process execution; creation of standardized, cross-channel tools and reports.
Execution: instill discipline and rigor in CPM and ensure widespread adoption— change management for CPM; training and communication; knowledge transfer, program management and coaching; execution and implementation support and follow-up.
Evaluation: analyze results beyond KPIs and build a roadmap for long-term performance improvement—strategy, process and execution evaluation; action planning to improve results; cultural impact analysis; data collection assessment.
